Top latest Five Telus technical support Urban news
Top latest Five Telus technical support Urban news
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On the other hand, soon after examining the deal, I seen it didn’t reflect the bargains or prepare facts talked over, such as the 500GB of information and additional reductions for pre-approved payments.
Professional was capable of stroll me through my concern and helped pinpoint the place the condition was happening and recommended me of another so I could get my career accomplished. I so appreciated his support and tolerance in strolling me via the different eventualities. He followed up with info on my up coming methods.
It is now been two weeks and my challenge Using the billing hasn't been fixed , I have been customer Telus for more than 20 years which customer service is horrendous! I questioned to speak to supervisor quite a few repeatedly last. She claimed she would they also needed me to go to the keep the place I fall the phone off and purchased the mobile phone After i advised her I did all of it on the web she didn’t believe me? The cell phone I gained the box was opened and there was no Bodily Sim card and or Sim card I'd asked for an eSIM, which wasn’t there. I needed to go right down to The shop to get why was my box open? Why wasn’t my box sealed? Telephone drop batteries may be very incredibly sluggish like my aged telephone was way better than this point. I think they gave me a aged mobile phone is the best way they treat customers with extensive as they reward loyalty ?!!!
If an automated assistant asks for The main reason within your phone, point out "I wish to make payment preparations for my mobility bill".
The TELUS group acknowledges that our function spans a lot of Territories and Treaty parts and we're grateful for the normal Information Keepers and Elders that are with us nowadays, whoever has long gone before us plus the youth that encourage us.
for the Black Friday i named Telus for getting me a brand new cell line for my daughter if there's a offer like i acquired Beforehand for my other Young children as being a faithful customer with Telus.
after the agent overview my account he reported I can not give you a offer or credits like you have now along with your exiting account, so i just gave up and hangup the cellphone.
If our reply settled your difficulty, be sure to click on Settle for as Resolution to aid Many others during the Neighborhood.
• When I named to make clear, Eunice within the BCX Wi-fi Car or truck team instructed me that the savings were applied. Nonetheless, she copied and pasted Abdul’s notes, which didn't make clear the discounted particulars.
If an automated assistant asks for The key reason why of the get in touch with, mention "I wish to make payment arrangements for my mobility Monthly bill".
I am seeking the phone number to contact to speak to a representative and wondering when they are available in the weekend. I want to make payment preparations and attempted to on chat, on the other hand they advised me I must connect with.
Furthermore, I had been disconnected various periods when endeavoring to talk to support and in some cases remaining on hold without any resolution.
Be aware: if The subject isn't nevertheless protected by TELUS Pro Messaging, you'll be supplied having a callback option.
Seems like all we are telus billing support able to do now is air our grievances on the public forum from the hopes of somebody ready of authority can in fact do one thing about this.
The TELUS group acknowledges that our work spans several Territories and Treaty parts and we're grateful for the normal Understanding Keepers and Elders who are with us today, anyone who has absent prior to us plus the youth that inspire us.